AskCody Help Center
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Integrations and Security
Implementing AskCody
1. Preface
2. Plan & Prepare for the implementation of AskCody
3. Create your organizational account
4. Integrate with Microsoft Exchange
5. Establish User Management
6. Setting up Bookings
7. Setting up Displays
8. Setting up Services
9. Setting up Visitors
10. End-user management
11. Final Testing
12. Deploy to end-users
13. End-user Training and Adoption
14. Support after go-live
Integrations and Security
Infrastructure
Microsoft Exchange and Exchange Online
Outlook and Office 365
Active Directory Server
Azure Active Directory (Azure AD)
Microsoft Power BI
Microsoft Teams
API
Data Processing
Security
Microsoft Azure Single Sign-On
Troubleshooting
General Settings
Compatibility Requirements
Error Codes
Bookings
Bookings Add-in for MS
Mobile App
Displays
Dashboards
Central and All Bookings
Desk booking
Services
Visitors
Insights
Maps
Tips & Tricks, Webinars, and more
Tips & Tricks
Online Training and Webinars
COVID-19 Compliant with AskCody
Data processing and legal
AskCody Terms & Conditions
Data Processing Agreement
Mastering Reports
Join the AskCody User Community
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AskCody Help Center
Integrations and Security
Implementing AskCody
1. Preface
2. Plan & Prepare for the implementation of AskCody
3. Create your organizational account
4. Integrate with Microsoft Exchange
5. Establish User Management
6. Setting up Bookings
7. Setting up Displays
8. Setting up Services
9. Setting up Visitors
10. End-user management
11. Final Testing
12. Deploy to end-users
13. End-user Training and Adoption
14. Support after go-live
Integrations and Security
Infrastructure
Microsoft Exchange and Exchange Online
Outlook and Office 365
Active Directory Server
Azure Active Directory (Azure AD)
Microsoft Power BI
Microsoft Teams
API
Data Processing
Security
Microsoft Azure Single Sign-On
Troubleshooting
General Settings
Compatibility Requirements
Error Codes
Bookings
Bookings Add-in for MS
Mobile App
Displays
Dashboards
Central and All Bookings
Desk booking
Services
Visitors
Insights
Maps
Tips & Tricks, Webinars, and more
Tips & Tricks
Online Training and Webinars
COVID-19 Compliant with AskCody
Data processing and legal
AskCody Terms & Conditions
Data Processing Agreement
Mastering Reports
Join the AskCody User Community
Integrations and Security
Integrations, Security Standards, Data Processing, and Infrastructure
Infrastructure
What to do when you are blocked by the Web Application Firewall
AskCody's Infrastructure on Microsoft Azure
Allowlisting AskCody Services - how to set it up?
Is AskCody a Single- or Multi-Tenant Platform?
Permissions used and required connecting AskCody with MS Graph and Entra ID
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Microsoft Exchange and Exchange Online
Transitioning from a Microsoft Exchange Server to Exchange Online in AskCody
How to switch from Basic Authentication to Modern Authentication in the AskCody Platform
Application Access Policy in EWS with Modern Authentication
Integration with Microsoft Exchange
How AskCody integrates with Microsoft Exchange
Why Basic Authentication requires Aplication Impersonation
Limit application access when using Application Impersonation
Requirements and Recommendations on Microsoft Exchange
Retirement of Basic Authentication for Microsoft Exchange Online
Scheduling Options and Permissions inside Office 365 and Exchange
Enabling External Users to Book Exchange Room Calendars
Ending Appointments and Meetings Early in Outlook
How to mask private meetings in a resource calendar?
How to change the auto-response text from meeting rooms in Exchange
Delegate Access vs. Share Calendar
How to show meeting subject and description
How do I configure Resource Scheduling Options in Office 365?
How to redirect emails from AskCody to another mailbox
How to handle Hybrid Exchange Setups
How To Assign Application Impersonation using PowerShell
How to assign Application Impersonation using Exchange Admin Console
How is the AskCody platform monitored?
Create a service account using PowerShell
Create a service account using the Exchange Admin Center (2013/2016)
Change the settings for multiple mailboxes at a time
What is a resource calendar?
How to configure a Distribution Group
How do I avoid sharing attachments and notes with a resource calendar?
Can I customize the meeting information shown on AskCody modules?
Who is the organizer of a meeting and why does it matter?
How do I automatically delete canceled meetings?
How do I connect to Exchange using Remote PowerShell?
Using domain lookup for handling multiple service accounts
How to create multiple rooms or desks in Exchange for Microsoft 365
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Outlook and Office 365
Integration with Microsoft Outlook
VSTO add-ins vs. Modern Outlook Add-ins
VSTO add-in Installation
Using add-ins on behalf of other employees (delegated access)
Best practices when using add-ins in Outlook
How to deploy the Services/Bookings/Visitors add-ins using PowerShell
The VSTO Add-ins not following my Outlook language settings?
Service requests and pre-registrations not being updated?
Plug-ins/VSTO add-ins are not visible in the Outlook ribbon
I am unable to access the AskCody add-ins in the Outlook Client
Why are the add-in contents blank in Outlook?
Why are my add-in(s) not displayed in the Outlook Client or OWA?
Do the AskCody Add-ins work independently in Outlook?
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Active Directory Server
Integration with Microsoft Active Directory Server
Set up an integration with Active Directory Server
Active Directory Server Integration installation
How to configure the Active Directory Server Integration
How do I perform a full re-integration?
Configuration file (config.json) is missing after Active Directory Server Integration
Active Directory Server Integration logs show a FATAL exception (System.Net.WebException)
AD server integration error FATAL: Remote server exception during UpdateHosts request
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Azure Active Directory (Azure AD)
Integration with Microsoft Entra ID (former Azure AD)
Set up an integration with Entra ID (former Azure AD)
Users and/or hosts are not being integrated with Azure AD
Troubleshooting Tools for the Azure AD integration
Azure AD integration: Data points
How to Grant Enterprise Application Permissions to AskCody in Azure
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Microsoft Power BI
Integration with Microsoft Power BI
Microsoft Teams
Integration with Microsoft Teams
API
Meeting Services API to automate tax and cost center management
Data Processing
How the AskCody Visitor Management features use Twilio as data processer (sub-processer to AskCody) to send SMS notifications
AskCody on Data Processing
How data is used
Data not processed by AskCody
Data Categories and Data Subjects
AskCody and third parties (sub-processors)
Customers’ responsibility for Information Security and Data Processing
Data breach procedure
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Security
Security standards and Compliance
Microsoft Azure Single Sign-On
Microsoft Azure Single Sign-On