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Microsoft Azure Single Sign-On

Learn how to enable Single Sign-On and use Microsoft Azure as an identity provider for your AskCody Account

Single Sign-On (SSO) allows your organization to use your Microsoft credentials to authenticate with the AskCody Platform. SSO eliminates the need for a specific set of credentials for AskCody, and instead enables your organization to use Microsoft Azure as an identity provider.

Requirements for using Single Sign-On

To be eligible for using Single Sign-On when accessing the AskCody Management Portal, there are some basic requirements that your organization needs to fulfil:

  • All users using the AskCody Management Portal must be in your organization's Entra ID account.
  • You need to have an automatic user sync between Entra ID and AskCody. Users not synced into AskCody via Entra ID Provisioning will not be able to log in using SSO, but can only get access using credentials created specifically for the AskCody Portal. If you have not yet set this up, learn how to do it here.
  • You must grant consent for the AskCody application to read user information in Entra ID. This can only be done by a person with Global Administrator access in your Entra ID.

    Note:     this is also done as a part of setting up automatic provisioning, as described on the step above.

How to enable SSO

To enable SSO, you must be assigned with the role AskCody Owner:

  1. Log in to the AskCody Management Portal
  2. Navigate to Admin Center
  3. Click on Account and choose Single Sign-On (SSO)
  4. Click Enable SSO.

SSO is now enabled for your account. This also means, that users accessing your AskCody environment can now authenticate with their Microsoft credentials to get access to the AskCody Management Portal, and will no longer need a specific set of credentials used only for signing into the AskCody Management Portal.

 

How to use SSO to log in

When SSO is enabled for your account, users accessing the Management Portal will be able to log in via this method. This is done by selecting your region and simply click on the blue button that says Log in with Microsoft.

Here, users will be redirected to Microsoft’s authentication flow and granted direct access if already logged into Microsoft 365, or be asked to enter their Microsoft credentials and perform any further authentication steps if e.g. MFA is enabled and enforced in your organization.

Tip

If you would like to bookmark a URL granting direct access without the need to click on Login, or simply give your users only one way to sign in, you can use one following links to get access through SSO as well.

EU Accounts: https://app.onaskcody.com/manager/login/azure_active_directory

US Accounts: https://app.goaskcody.com/manager/login/azure_active_directory