Configuration file (config.json) is missing after AADFS installation

Troubleshoot when the config file for AADFS is missing from the system folder

When you have installed and started the AskCody Active Directory Forwarding Service, the configuration file (config.json) should appear in the folder named: 

%USERPROFILE%\AppData\Roaming\AskCody\ActiveDirectory\ForwardingService

If this is not the case, please check the following troubleshooting steps: 

1. Please note that %USERPROFILE% is the user that the service will run as, which is not necessarily the same user that installed the service. In that case the AADFS shortcut folder on the Desktop might point to the wrong folder.

2. Check to see if the service is running 

3. Make sure that the Windows server has the following requirements: 

Minimum Requirements

The service depends on the following:

  • Windows Server 2008 R2 SP1 or later
  • .NET Framework 4.6.2

Minimum Server Requirements

  • Processor: Minimum 2GHz dual-core
  • RAM: 2GB
  • Memory: 1.75GB

 

Info

Please make sure that outbound communication on port 443 (HTTPS) is allowed in the Exchange Server (both for client, and server requests)