AskCody on Data Processing

Learn how AskCody processes customer data


AskCody is a SaaS (Software as a Service) solution for Meeting Management and Resource Scheduling, Visitor Management, and Workplace Insights & Analytics and is built for that purpose. The data processing instructions regarding purpose and subject matter is therefore to process data to provide, deliver and improve the services we offer (The AskCody Platform) and perform essential business operations related to our Platform (which may include the detection, prevention and resolution of security and technical issues). This includes operating the services, maintaining, and improving the performance of the services, including developing new features, research and providing customer support, for customers using and leveraging our platform and services.

In the AskCody Platform, there is a built-in consent flow for all customers signing up on the Platform, ensuring that all customers agree to our terms and conditions, including entering into a data processing agreement. By signing up on the AskCody Platform, Customers enter into a contract between the Customer and AskCody. That contract describes the services we will provide to the Customer, how we will work together, and other aspects of our business relationship. Accepting these terms by signing up on our Platform as part of the consent flow, are necessary for us to provide our services to Customers. If the terms are not accepted, the Customer can’t use our Platform.

By signing up on the AskCody Platform and accepting the terms of the AskCody Services (Terms & Conditions, Service Level Agreement, and Data Processing Agreement), the Customer agree to these terms as a Customer. When the person, who is signing up, is agreeing to these terms for use of the AskCody Services by an organization, that person is agreeing on behalf of that organization.

Therefore, that person must have the authority to bind that organization to these terms (Terms & Conditions, Service Level Agreement, and Data Processing Agreement), otherwise the person must not sign up for the Services nor accept these terms.

Signing up as a Customer, the Applicable Data Protection Law requires a Data Processing Agreement between the Controller (the Customer) and the Processor (AskCody) for the Processing of Personal Data.

By signing up on the AskCody Platform and agreeing to the overall terms of using the AskCody Services, the Customer is therefore entering the Data Processing Agreement and EU Standard Contractual Clauses with AskCody for the processing of Customer Data as set out in this DPA, that reflects the parties’ agreement with respect to the terms governing the Processing of Personal Data.

When a Customer signs up on our Platform, accepting the terms and start using the service provides, AskCody is then processing, using and collecting Personal Data from the Customer (Data Controller) to operate effectively and provide the customer (Data Controller) the best experiences with the services. The Customer provide some of this data directly, such as when creating an AskCody Account, submit a room search, order meeting room services, use the AskCody web portal, or contact us for support.

AskCody will process Personal Data as necessary to perform the Services pursuant to the agreement made with the customer, as further specified in the Documentation, and as further instructed by Controller in its use of the AskCody Services.