Learn the purposes of data collected in AskCody
AskCody uses the data and information collected from the AskCody Platform to:
- Providing and improving our services in the AskCody Platform
- Maintain, protect, and improve the AskCody Platform
- Business operations, development of new features and improvement existing features
- Security, Safety and Dispute Resolution
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Communications
Providing and improving our services in the AskCody Platform
We use data to provide and improve the services we offer and perform essential business operations. This includes operating the services, maintaining, and improving the performance of the services, including development, research, and providing customer support.
Maintain, protect, and improve the AskCody Platform
We use data to diagnose service problems and provide other customer care and support services. Data like device and application type, location, and unique device, application, network, and subscription identifiers is used to activate software and devices that require activation. We also use data to continually improve our services, including adding new features or capabilities.
Business operations, development of new features and improvement existing features
We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. We also use the data to develop new features and products that fits our customers the best.
Security, Safety and Dispute Resolution
We use data to protect the security and safety of our services and our customers, to detect and prevent fraud, to confirm the validity of software licenses, to resolve disputes, and enforce our agreements. Our communications and data syncing services systematically scan content in an automated manner to identify suspected spam, viruses, abusive actions, or URLs that have been flagged as fraud, phishing, or malware links. We may block the delivery of a communication or remove content if it violates our terms.
Communications
We use the data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means to inform you when a subscription is ending, let you know when security updates are available, update you or inquire about a service or repair request, invite you to participate in a survey, or tell you that you need to take action to keep your account active. Additionally, you can sign up for email subscriptions and choose whether you wish to receive communications from AskCody by email.