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      How to set up and access Workplace Central

      This article explains how to get access to Workplace Central and which requirements are necessary to be able to use it.

      Workplace Central is the meeting management tool for Meeting Services Managers, Meeting coordinators, and other persons that administrate other people's calendars. If you'd like to learn more about what you can do with Workplace Central, go to this article: What is Workplace Central?

      Requirements for using Workplace Central 

      Workplace Central is designed as a Microsoft Graph application. The following instructions will help you through the necessary steps to access it, including its requirements and the permissions needed for its best functioning. 

      Software Requirements 

      Before you begin, it's important to note that Workplace Central requires specific requirements for setup: 

      • Rooms and Users on Exchange Online
        Workplace Central uses Exchange Online for its room and user management. Ensure that all the rooms and users you plan to manage through Workplace Central are set up on Exchange Online. 
      • Azure Active Directory Integration (AADI) and SSO (Login with Microsoft credentials ) Workplace Central require users to sign in via SSO (single sign-on) using Microsoft accounts through AskCody. Users not synchronized into AskCody via AADI cannot log in using SSO; therefore, running AADI with AskCody is required for the software to function correctly.
        Learn how to set up AADI.
        Enable SSO in your account by following these steps. 

      The permissions required

      The AskCody Enterprise Application, also known as "GoAskCody" in the Azure Portal for customers running our US environment and "AskCody" for the EU, must be granted specific permissions for Workplace Central to work optimally.  

      Note: If you have set up your Azure AD integration after June 1st, 2023, these permissions should already be granted, so you can skip this step. 

      *If you need the Central Full Access Rescheduler role for Workplace Central, you might need to grant further permissions. Look at the list below.


      The permissions the application requires are: 

      image-Oct-05-2023-11-07-23-2856-AM

       How to grant permissions in Azure AD

      1. Open your Azure AD.
      2. Click on App Registrations and click on the AskCody Enterprise Application called "GoAskCody" (for US customers) or "AskCody" (for EU customers). 
      3. Click on Permissions in the left menu bar.
      4. Are the permissions mentioned above already granted to the application?
        If not, click the blue button "Grant admin consent to AskCody (Go AskCody if US)” and give consent.  
        Note: The list of permissions might be longer than the five listed above because the application is used for other AskCody products to work. Do not delete them!
      5. Click on Accept at the bottom, and you should be all set. 

      Once you've granted the permissions, please note that it might take a few hours (up to 12 hours) for the changes to take effect.  

      Restricting Access to Meeting Data on any Given Location

      With Central, by default, users with access can see (and manage, if allowed by their AskCody roles) meetings across all locations in their organization, however it is possible to restrict the locations seen and managed by users. This feature is especially useful for large organizations with multiple offices or regions, as it ensures that employees only see and manage meetings for the locations they are responsible for.
      To learn how to restrict access, please click here.