1. Help Center
  2. Implementing AskCody
  3. 3. Create your organizational account

Setting up basic organizational settings

Learn about the first steps to take when getting started with the AskCody Cloud Management Portal

When entering the AskCody Meeting Management Platform the first time we recommend you start with editing the basic settings for your organization, such as language, time-zone, date-format, and locations.

By editing this information, to begin with, will secure that you have the right foundation that fits exactly to your organization before starting to configure each AskCody module. This will minimize the risk of mistakes later on.

To understand how AskCody is handling language, time-zones, and locations it is important to understand that this is based on best practice and international standards. At AskCody we have a language, time/date hierarchy to support different languages and time/date formats across different locations and time-zones in your organization.  

Language, time/date hierarchy

Global level
The Global level applies across the whole organization, every Location, all AskCody modules, and users.

Location level
The Location level applies only to that specific location, and the AskCody modules used on that location, including the users on that location. When either Language, time-zone or date-format is set under the location, this will overrule the Global level settings for that location. 

User level (only language)
Language set on a specific user applies only for that user, and the AskCody modules that the user can access and use. Specific user language always overwrites location or global language.

Info

AskCody supports all international time zones and the following languages:

English, Danish, Spanish, German, French, Swedish, Norwegian and Finnish.

Set up basic organizational settings

In the following, you will be presented with the steps to set up the basic organizational settings.

  1. Set up Global level language, time-zone, and date-format

We always recommend you to set up the Global Level language, time-zone, and date-format even though you want to set Location Level settings on each of your locations. This is to make sure that you have a fallback setting that matches your organizational standards if the location-specific settings will be removed. 
Languages are set as a Locale and are a combination of both language and the time/date format.
Example: English (United Kingdom) uses the 24-hour clock format and English(US) uses the 12-hour clock format. Besides the 24- or 12-hour clock and AM/PM the Locale also sets the date format, e.g. 14/02/19 or 02/14/19.

 
  1. Log in to the AskCody Management Portal. Choose EU or US. 
  2. Click the menu tab in the upper left corner.
  3. Go to the Admin Center.
  4. Click the section, General.
  5. Choose Language and Time.
  6. Choose the Global language and time/date format you prefer, by clicking on Locale
  7. Select Global time-zone.
  8. Click Save when done.

Global Language and Time settings on AskCody

 

2. Create Locations (and set up Location Level settings)

Locations are used to define the different locations of your organization, like different offices in different cities, regions or countries and can be used to configure different time zones, languages and settings. In the AskCody Meeting Management Portal, a "Default" location is created when you signed up.
We recommend you to go edit the current location so it fits your organization, and add other locations if needed. 

If you would like to have different languages, date/time, and time-zones on some of your locations (Location Level), correct Language and Time-zone in step 7 below (See picture). 

*Note: Language, time/date and time-zone set on a location applies only to that specific location, and the AskCody modules used on that location, including the users on that location. 

 
  1. Log in to the AskCody Management Portal. Choose EU or US. 
  2. Click the menu tab in the upper left corner.
  3. Go to the Admin Center.
  4. Click the section General.
  5. Choose Locations.
  6. Click Edit on the existing location.
  7. Correct information to fit your organization's first location (See picture).
  8. (Optional) If more locations are needed, you can add them by clicking on the Add button.

Create a location in AskCody

3. Set up User Level Language (Optional)

Language set on a specific user applies only for that user, and the AskCody modules that the user can access and use. Specific user language always overwrites location or global language settings. 

E.g. At AskCody we have English (US) as our Global language, and on the Aalborg location, we have English (UK). At the Aalborg location, we have a canteen chef that is from Spain, and therefore we have changed the language on the canteen chef's user in AskCody. This means that when our canteen chef logs in to the Meeting+ Management tool her language will be Spanish, and if other users from the Aalborg location logs in to the Meeting+ Management tool the language will be in English (UK). 

Note

Please note that setting User Level language is a manual process in the AskCody Manager, and is not something supported from AD. So, the language set per user in AD is not synchronized into the AskCody Management Portal.

 
  1. Log in to the AskCody Management Portal. Choose EU or US. 
  2. Click the menu tab in the upper left corner.
  3. Go to the Admin Center.
  4. Click the section Users.
  5. Click Users.
  6. Choose the user you would like to change the language for. 
  7. Find the setting Language and then change to the preferred language.

Set up user language in AskCody

 

Info

The AskCody Outlook Add-ins language will not be changed by changing the language on the user in the AskCody Meeting Management Portal. The Language in the outlook Add-ins follows the language set in Outlook.

 

Next step: Step 4: Connecting to Microsoft Exchange.