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How to set up room information and faulty equipment reporting

Requirements for setting up equipment information and faulty equipment reporting

Step 1: Set up a facility contact for your locations. 

From the left panel, go to Admin Center → Click on Account and choose Locations from the dropdown menu→ Click Edit → Insert the email address that should be notified whenever equipment is reported as faulty from a Room Display (Displays) on the location in question and click Update. 

Setting a Facility Contact for broken room eqiupment in the Admin Center

Step 2: Add equipment 

From the left panel, go to Admin Center → Click on Resources and choose Equipment from the dropdown menu→ Click Add → Name the capability and click Add 

A description is optional and will be shown under the name, in the equipment information view on the Display. 

Adding new equipment in the AskCody Admin Center

Step 3: Add equipment and services to your rooms

On the panel to the left click on Bookings and then click on Resources → Click Edit on a resource→ Choose the equipment that should be added to the room → Click Update  

Adding purposes and equipment to a resource in the AskCody Management Portal

Step 4: Enable equipment information and faulty equipment reporting on the Display Template. 

From the left panel, go to Admin Center → Click on Displays and from the dropdown menu choose Display Templates → Click Edit → Go to the bottom of the page and start by enabling Information view and then Faulty equipment reporting. 

Setting up the possibility to report faulty equipment from a Meeting Room Display

 

To learn more about how to use the equipment information view and faulty equipment reporting on Displays, click here.