Requirements for setting up equipment/service information and faulty equipment reporting
- Resource calendars from your Exchange Integrated to the AskCody Portal.
- The resource calendars added in Resources in the AskCody Portal.
- Make sure you have the AskCody role: AskCody Owner or Displays Administrator.
- A Display Template.
Step 1: Set up a facility contact for your locations.
Go to Admin Center → Click on Account at the top of the page and choose Locations → Click Edit → Insert the email address that should be notified whenever equipment is reported as faulty from a Room Display (Displays) on the location in question and click Update.
Step 2: Add equipment and services
Go to Admin Center → Click on Resources at the top of the page and choose Equipment/Services → Click Add → Name the capability and click Add
A description is optional and will be shown under the name, in the equipment/service information view on the Display.
Step 3: Add equipment and services to your rooms
Open the drop-down menu in the upper left corner and select Resources → Click Edit → Choose the equipment/services that should be added to the room → Click Update
Step 4: Enable equipment/service information and faulty equipment reporting on the Display Template.
Go to Admin Center → Click on Displays at the top of the page and choose Display Template → Click Edit → Go to the bottom of the page and enable Facility information view and Faulty equipment reporting.
To learn more about how to use the equipment/service information view and faulty equipment reporting on Displays, click here.