How to set up room information and faulty equipment reporting

Requirements for setting up equipment/service information and faulty equipment reporting

• Resource calendars from your Exchange Integrated to the AskCody Portal.
• The resource calendars added in Resources in the AskCody Portal. 
• Make sure you have the AskCody role: AskCody Owner or Displays Administrator. 
• A Display Template.

Step 1: Set up a facility contact for your locations. 

Go to Admin Center → Click on Account at the top of the page and choose Locations → Click Edit → Insert the email address that should be notified whenever equipment is reported as faulty from a Room Display (Displays) on the location in question and click Update. 

Step 2: Add equipment and services 

Go to Admin Center → Click on Resources at the top of the page and choose Equipment/Services → Click Add → Name the capability and click Add 

A description is optional and will be shown under the name, in the equipment/service information view on the Display. 

Step 3: Add equipment and services to your rooms

Open the drop-down menu in the upper left corner and select Resources → Click Edit → Choose the equipment/services that should be added to the room → Click Update  

Step 4: Enable equipment/service information and faulty equipment reporting on the Display Template. 

Go to Admin Center → Click on Displays at the top of the page and choose Display Template → Click Edit → Go to the bottom of the page and enable Facility information view and Faulty equipment reporting. 

To learn more about how to use the equipment/service information view and faulty equipment reporting on Displays, click here.