Requirements for setting up equipment/service information and faulty equipment reporting
- Resource calendars from your Exchange connected to the AskCody Management Portal.
- The resource calendars added in Resources in the AskCody Management Portal.
- Make sure you have the AskCody role: Owner or Today+ Administrator.
- A Today+ configuration.
Step 1: Set up a facility contact for your locations.
Go to Admin Center → Click on General at the top of the page and choose Locations → Click Edit → Insert the email address that should be notified whenever equipment is reported as faulty from a Today+ on the location in question and click Update.
Step 2: Add equipment and services
Go to Admin Center → Click on Rooms at the top of the page and choose Equipment/Services → Click Add → Name the capability and click Add
A description is optional and will be shown under the name, in the equipment/service information view on Today+.
Step 3: Add equipment and services to your rooms
Open the drop-down menu in the upper left corner and select Rooms → Click Edit → Choose the equipment/services that should be added to the room → Click Update
Step 4: Enable equipment/service information and faulty equipment reporting on Today+ configuration.
Go to Admin Center → Click on Today+ at the top of the page and choose Configurations → Click Edit → Go to the bottom of the page and enable Facility information view and Faulty equipment reporting.
To learn more about how to use the equipment/service information view and faulty equipment reporting on Today+, click here.