Requirements for setting up equipment information and faulty equipment reporting
- Resource calendars from your Exchange Integrated to the AskCody Portal.
- The resource calendars added in Resources in the AskCody Portal.
- Make sure you have the AskCody role: AskCody Owner or Displays Administrator.
- A Display Template.
Step 1: Set up a facility contact for your locations.
From the left panel, go to Admin Center → Click on Account and choose Locations from the dropdown menu→ Click Edit → Insert the email address that should be notified whenever equipment is reported as faulty from a Room Display (Displays) on the location in question and click Update.
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Step 2: Add equipment
From the left panel, go to Admin Center → Click on Resources and choose Equipment from the dropdown menu→ Click Add → Name the capability and click Add
A description is optional and will be shown under the name, in the equipment information view on the Display.
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Step 3: Add equipment and services to your rooms
On the panel to the left click on Bookings and then click on Resources → Click Edit on a resource→ Choose the equipment that should be added to the room → Click Update
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Step 4: Enable equipment information and faulty equipment reporting on the Display Template.
From the left panel, go to Admin Center → Click on Displays and from the dropdown menu choose Display Templates → Click Edit → Go to the bottom of the page and start by enabling Information view and then Faulty equipment reporting.
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To learn more about how to use the equipment information view and faulty equipment reporting on Displays, click here.