Configuring resources in the AskCody Portal

Learn how to set different resource scheduling settings in the AskCody Portal

Using AskCody resource scheduling to book and schedule meetings enables users to search for available meeting rooms and desks across multiple locations and time zones fully integrated with Outlook and Office 365.

Employees can search and sort by the purpose of a meeting (e.g. video conference or external), equipment, or services (e.g. a whiteboard or catering), or capacity. This gives employees a better booking experience while driving meeting efficiency by securing the right meeting in the right room. To set up and configure these features for room filtering and search, we will set up the following in this section:

  • Equipment and Services in the meeting rooms.
  • Configuring meeting purposes
  • Applying general information to the meeting room.

Equipment and Services in the meeting rooms

  1. Log in to the AskCody Management Portal with the credentials created when creating your organizational account on the signup page. Choose EU or US.
  2. Click on the Admin Center on the left panel.
  3. In here, click Resources and choose Equipment.
  4. Click Add and create a specific type of equipment or service that is available for some or all of your meeting rooms, that should be added as a feature to that room, enabling employees to search for that feature. Features could be video camera, whiteboard, flip over, speakerphone, TV, projector, Surface Hub, Barco Clickshare etc.
  5. You can add as many different types of in-room equipment or services that you offer or have available in your meeting rooms.

The equipment and service created will be applied to your meeting rooms when applying general information to the meeting room.

A screenshot of the page to add new equipment in the AskCody Management Portal

 

Configuring meeting purposes

  1. Log in to the AskCody Management Portal with the credentials created when creating your organizational account on the signup page. Choose EU or US.
  2. Click on the Admin Center on the left panel.
  3. In the Admin Center, click Resources and choose Purposes.
  4. Click Add and create a specific Purpose.
  5. A Purpose is defined by the purpose of meetings that is suited for a specific meeting room, like internal meeting, project meeting, external meeting, video conference You can add as many different purposes you need.

The purposes created will be applied to your meeting rooms in the next step.

A screenshot of the page to create a New Purpose in the AskCody Management Portal
Preselection mode is a feature to ensure that a specific purpose is always preselected.

As an example, this feature can be used if a majority of the meeting has the same purpose, as an internal meeting, or if you want to drive a certain behavior in your organization. If your organization wants to drive a specific behavior for these types of meetings, enable preselection. If the preselection condition is met, this purpose will automatically be added to the list of selected purposes when employees open the Workplace add-in in Outlook or Office 365 to only show meeting rooms suited for internal meetings, excluding all other meeting rooms.

Applying meeting room or desk information

A screenshot of the page to create a New Resource in the AskCody Management Portal

As the last step of creating and configuring meeting rooms, it’s time to apply the room features and purposes you just created, and apply the room information needed, like capacity and descriptions.

  1. Log in to the AskCody Management Portal with the credentials created when creating your organizational account on the signup page. Choose EU or US. 
  2. Click on Bookings at the left panel
  3. Click on Resources
  4. Click Add and choose the meeting room calendar (the Exchange room mailbox) that you want to add.
  5. Fill in the needed information about the meeting room, description, capacity, and select the meeting purposes the room supports, and the in-room equipment featured by the room.
  6. For Workplace Insights, opening hours, and meeting room type should be set. This does not impact the ability to schedule meetings or book this room outside of opening hours. Opening hours are used to calculate utilization rates of the room in Workplace Insights. This can be edited both now and later.

To hide a room, or desk in the Bookings Add-in for Outlook, you can set the status to "Inactive". This will hide the room in the Add-in for all employees in the organization:

A GIF showing how to set hide a resource from the Bookings Add-in

 

 

Next step: Getting started with resource scheduling.