What are In-app purchases in AskCody?

In the AskCody Management Portal, you can enable in-app purchases, so you will automatically be billed for the licenses active in the Platform. You can learn more about enablement it in this article.

In-app Purchases

As an AskCody customer, you are always in full control of your organization's licenses and product usage. However, in some cases, it may be challenging to keep track of the current license usage and the addition of new licenses. Therefore, we have made available the in-app purchases feature in the AskCody Management Portal, which will allow users with the 'AskCody Owner' role to either allow or disallow the purchase of additional licenses outside your current subscription contract, without the need to contact AskCody to unlock the ability to do so.

When the feature is enabled, admins in your organization will be able to purchase AskCody licenses on demand and add as many Licenses to the platform as required, when required. Naturally, an invoice will be sent to the organization with the additional purchased licenses. When the feature is disabled, admins in your organization will only be able to add as many licenses as agreed upon in the subscription contract, unless they contact AskCody to manually update their subscription terms.

Here's an example of how the feature works:

Let's say you included 100 room licenses in your subscription. As the subscription is renewed yearly, these room licenses will be valid for 12 months from your organization's go-live date. If, after 6 months, you need to add 10 more room licenses to your account, with In-App Purchases disabled, your organization needs to contact AskCody to unlock the addition of these 10 additional rooms.

With in-app purchases enabled, your organization can scale with ease and at your desired pace by adding as many licenses as required, whenever they are required, and without the need to contact AskCody. So, the 10 additional licenses can be added at the specific moment your organization needs them, giving your organization full autonomy over scaling your subscription.

As these 10 additional licenses are now added to your account, your subscription and contract terms will be automatically adjusted, and a corresponding invoice modified to the current billing period will be sent to your organization in case the changes made exceed the licenses included in the current contract terms.

To enable the feature, a user needs to have the "AskCody Owner" role assigned to them and follow these steps:

  1. In the Admin Center, go to the Organizational Settings section:

    A screenshot highlighting the "Organizational Settings" option in the "Account" drop-down menu within the Admin Center in the Management Portal
  2. In here, you will find 'In-app purchases', and can adjust the feature according to your preferences:
    Admin - Organizational settings -  enabling in-app purchases

You can always go to Licenses and terms for a full overview of valid licenses:

A screenshot highlighting the "Licenses and terms" option in the "Account" drop-down menu within the Admin Center in the Management Portal

With In-app Purchases, your organization will get even more control over how additional licenses are purchased and added to AskCody, so you can scale with ease and at your own pace.