- AskCody Help Center
- Visitor Management
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Implementing AskCody
- 1. Preface
- 2. Plan & Prepare for the implementation of AskCody
- 3. Create your organizational account
- 4. Connecting to Microsoft Exchange
- 5. Getting started with Admin user management
- 6. Setting up AskCody Resource Scheduling
- 7. Setting up AskCody Meeting Room Displays
- 8. Setting up AskCody Meeting Services
- 9. Setting up AskCody Visitor Management
- 10. End-user management
- 11. Final Testing
- 12. Deploy to end-users
- 13. End-user training
- 14. End-user adoption
- 15. Support after go-live
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Integrations, Infrastructure and Security
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Meeting Room Booking
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Meeting Services
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Visitor Management
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Workplace Insights
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General Settings & Troubleshooting
No visitor label is printed when a visitor uses the Welcome+ Check-in Screen
The Welcome+ Check-in Screen will only print a guest label if the following steps have been completed:
- A printer is connected to the Windows PC and is visible under Control Panel → Hardware and Sound → Devices and Printers
- The printer is configured to use the label size that has been physically inserted into the printer
- The Chrome print settings have been configured according to this guide
- The Chome shortcut has been configured according to this guide
- The Welcome+ Check-in Screen Configuration is set up with printer type as Chrome
If all the points have been checked, and the issue still persists, please contact support@askcody.com for further assistance with troubleshooting.