Learn how to edit the messages sent and displayed in the AskCody Visitor Management system (Welcome+)
To customize the information displayed on your Welcome+ screen and in the messages sent from Welcome+, you need to access the AskCody Management Portal.
Additionally, please make sure to add at least one language to the reception (which can be done by clicking on the drop-down menu in the top left corner and choose Admin Center. Then click on Welcome+ in the top menu bar and select Welcome+ Receptions. In there, click on the blue "edit" button at the right of the reception you want to edit, and under "Advanced configuration" the language option will be available).
Now, to edit the Welcome+ Messages, please click on the drop-down menu in the top left corner and choose Admin Center. Then click on Welcome+ in the top menu bar and select Messages.
In the Messages tab, click on the information/text you want to change.
Now you can see the chosen information/text translated into your configured languages and then you just click Edit to change the desired information/text.
How to implement Welcome+ guest information in messages
When editing the information in an email or SMS (e.g. the "Host email notification" or the "Host SMS notification"), you can insert specific Infotags. These Infotags will pull information from the Welcome+ screen and display it automatically in the message.
e.g.: The Infotag %GUEST_NAME% will post the name of the guest.
You can create custom Infotags by clicking on Welcome+ → Infotags → Add.
When creating a new Infotag, the text input in the box named value will be the text following the Infotag in the message. This text can be anything (e.g. a link to a map/Wayfinder or a Wi-Fi password for easy access).