Whitelisting AskCody Services

To fully ensure that the AskCody services is running and can be accessed, here is the relevant information for domain whitelisting if this is a required security measure.

This article will always reflect the current domains, regional domains and subdomains needed for whitelisting. 

March 26th, 2021

From July 1st, 2021, AskCody will no longer support IP Whitelisting for AskCody Services. AskCody runs on Azure Cloud infrastructure and to deliver the best possible service and fully utilize the benefits of Azure.

Domain Whitelisting is already widely used and secure in combination with a trusted TLS 1.2 Certificate or newer, issued by a trusted provider (Azure). AskCody supports only TLS 1.2+ for encryption of data in transit.

If  Whitelisting of IP’s for onaskcody.com and goaskcody.com has already been set up, we recommend switching to Domain Whitelisting before July 1st to ensure availability of service. 

 

Important information for Exchange Server Integration

It is important to note that if using on-prem Exchange Server, it is still possible to use IP Whitelistning for traffic coming from AskCody that needs to access the server (i.e Exchange integration, AskCody Calendar notification services).

Our IP Address for traffic from Askcody to on-prem Exchange Servers will remain unchanged, and existing white listing of those IP Addresses will continue to work after July 1st, 2021.

 

Follow and subcribe to AskCody Statuspage for more information 

Whitelisting AskCody region domains and subdomains (if required)

 

Global domains

  • *.askcody.com

Domains EU:

  • *.onaskcody.com

Domains US:

  • *.goaskcody.com

Subdomains EU:

  • app.onaskcody.com
  • portal.onaskcody.com
  • web.onaskcody.com
  • www.onaskcody.com