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      How to set up AskCody displays on GloryStar Nebula Glow

      Learn how to configure and display an AskCody Room Display in a Glorystar Nebula display

       

      Note

      This guide is intended to be used after performing the initial setup (first run experience) of the Nebula Glow signage device, where settings such as language, time zone and network options (such as Ethernet and Wi-Fi are configured). When the signage device is ready to be used, please follow the steps below to set up the AskCody Displays on it. 

      Download Link for the App

      The AskCody Android app for the GloryStar Nebula can be downloaded from here: AskCody app for Glorystar Nebula

      Setting up the Display

      1. Turn on the Nebula Glow display
      2. When the display is loaded (and StarOS has booted), tap on the lower-right corner repeatedly for 5 times, and you will be prompted with a Return to Staros modal, asking you to enter a password. Type it in (the default password is 0000) and tap on Enter
      3. Next, you will need to load the .apk file onto the device: Insert a USB drive with the .apk file stored
      4. At the bottom of the Display navigate to Settings (second option from left to right). You will be taken to the StarOS settings menu. 
      5. Press on the Files Manager tile 
      6. Locate the USB key at the sidebar on the left. It should be at the bottom. Tap on its name and locate the glorystar-signed.apk file. 
      7. Tap on it. If you are prompted with a warning pop-up, press on Continue, then tap on Install. The app will now be installed on the device. When done, tap on Done and go back to the StarOS system screen by following the instructions on step 2 of this list.
      8. Navigate to Modes at the bottom of the display
      9. Scroll vertically on the left panel until you reach 'app mode', then tap on its name to select it. This will make sure that the device boots in this mode every time it is powered on and display the AskCody display automatically.
      10. At the right half of the screen, you will see the installed an available apps to be selected. Tap on AskCody to select it.
      11. At the top right of the display, tap on LAUNCH NOW
      12. This will launch the AskCody app.
      13. Type in the License Key of the Display you want to show (License key: EU/World, click here. The US, click here)
      14. Tap on Confirm
      15. The AskCody display will now be configured and launch the Room Display every time the device powers on. To change the configuration of the device at any time, repeat the instructions on step 2 of this guide.

      Disclaimer

      AskCody provides support exclusively for our software solutions. While we strive to assist our customers with their needs, we do not provide support for hardware, including GloryStar Nebula Glow devices.

      To help you with the initial hardware setup, we’ve included a link to the StarOS 10.3 User Manual. This is for customer reference only and is meant to aid in setting up your display. Please note that we cannot guarantee the accuracy of third-party manuals or provide troubleshooting support for hardware-related issues.

      Download the StarOS 10.3 User Manual: StarOS 3.0 User Manual