How to set up AskCody Displays on Philips 10BDL4551T

Learn how to display the AskCody Displays on this Philips signage device

Info

This guide has been tested with the following Android and FW versions:

  • Android 8.1
  • FB01.03

There are two scenarios from which you can get started:

  1. Your hardware equipment has not been set up yet
  2. Your hardware equipment has the AskCody app installed and has a network connection set up, but the LED status lights do not follow the room availability status

For the first scenario, please click here. For the second scenario, please click here

First scenario

Your hardware equipment has not been set up yet
  1. Download one of the following files according to your network infrastructure:
    1. If you will be using the hardware devices with an ethernet network connection, please download this .zip file.
    2. If you will be using the hardware devices with a wireless network connection, please download this .zip-file.
  2. Unzip the files onto an empty USB or SD card.
    The USB or SD card, should only contain the following folders after unzipping the downloaded file above into it:
    USB key content for Philips 10BDL4551T
  3. Turn on the Philips display.
  4. Choose your preferred language and press "next".
    Welcome screen for Philips 10BDL4551T
  5. Choose your preferred security settings and press "next".
    Security Settings for Philips 10BDL4551T
  6. Choose "Import Signage Display Settings from USB" or "Import Signage Display Settings from SD", depending on which option you chose to unzip the content on in step 1. Make sure the USB or SD card is inserted in the back of the display, and only contains the unzipped content provided in step 1. Press "next".
    Signage Display Settings for Philips 10BDL4551T
  7. Press "Finish". You should now see a pop-up message saying "Import Signage Display Settings". The device will restart.
    Setup Complete screen for Philips 10BDL4551T
    Import Signage Display Settings for Philips 10BDL4551T
  8. When the device starts up, you should be met with a screen as below:
    Android Display Controller on Philips 10BDL4551T
  9. On the back of the display, press the circular button(1.), immediately followed by pressing the volume down button (2.).
    Back of the Philips 10BDL4551T
  10. Enter the password "1234" and press "Ok".
    Default password to unlock Philips 10BDL4551T
  11. If you are using the devices with an ethernet network connection, please skip to step 15. Press "Settings".
    Main menu on Philips 10BDL4551T
  12. Press "Network & Internet".
    Settings on Philips 10BDL4551T
  13. Establish a network connection to your company's WiFi, if you don't use Power over Ethernet (PoE). Otherwise, please establish a network connection via Ethernet on the device.
    Settings for network and internet on Philips 10BDL4551T
  14. Press on the back-arrow in the top left corner three times, until you are back on the screen shown below:
    Main menu on Philips 10BDL4551T
  15. Press "Apps".
    Main menu on Philips 10BDL4551T
  16. Navigate to the AskCody App and open it.
    AskCody app on Philips 10BDL4551T
  17. When presented with the below screen, please enter the license key for the desired Display you would like to be shown. You can find the license key for each of your room displays in the AskCody Management Portal.
    IMG_0506
  18. After inserting the license key for the room and pressing on the "Confirm" button, the desired room display will be shown on the screen. 
    AskCody Alpha Room Display on Philips 10BDL4551T

    *NOTE: Please note, that if you at some point restart your device, you will be presented with an identical screen as seen in step 7. Simply wait 1 minute, and the device will automatically switch to the AskCody App.

Second scenario

Your hardware equipment has the AskCody app installed and has a network connection set up, but the LED status lights do not follow the room availability status.
  1. Download one of the following files according to your network infrastructure:
    1. If you will be using the hardware devices with an ethernet network connection, please download this .zip file.
    2. If you will be using the hardware devices with a wireless network connection, please download this .zip-file.
    1. The USB or SD card, should only contain the following folders after unzipping the downloaded file above into it:
      USB key content for Philips 10BDL4551T
    2. Turn on the Philips Display.
    3. On the back of the display, press the circular button (1.), immediately followed by pressing the volume down button (2).
      Back of Philips 10BDL4551T
    4. Press "Settings".
      Main menu on Philips 10BDL4551T
    5. Press "Signage Display".
      Settings on Philips 10BDL4551T
    6. Press "System Tools".
      System tools on Philips 10BDL4551T
    7. Insert the USB or SD card into the back of the display. Make sure it only contains the content provided in step 1. 
    8. Press "Import Signage Display Settings"
      System tools on Philips 10BDL4551T
    9. In the following pop-up window, please choose the storage device you inserted on the back of the device in step 7. For this example, we will be choosing a USB storage device.
      Import signage display settings on Philips 10BDL4551T
    10. In the confirmation window, please tap on "OK" at the bottom right of the pop-up.
      Confirmation window for importing signage display settings on Philips 10BDL4551T
    11. The settings will start to import into the device.
      Import signage display settings on Philips 10BDL4551T
    12. The device will quickly show a "Successful" message at the bottom and will then restart.
      System tools on Philips 10BDL4551T
    13. When the device boots up, you will be presented with the following screen.

      Android Display Controller on Philips 10BDL4551T
    14. Please wait for about 1 minute, and then, the room display you had previously set up on the device, will appear on the screen. 
      AskCody Alpha Room Display on Philips 10BDL4551T

    After following these steps, your room displays will be shown on the Philips 10BDL4551T screen, and the LED status lights will follow the current room availability, showing red for occupied, and green for available.

    *NOTE: Please note, that if you at some point restart your device, you will be presented with an identical screen as seen in step 7. Simply wait 1 minute, and the device will automatically switch to the AskCody App.