Displays
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      How to set up AskCody Displays on iPad

      This article consists of a guide on how to show AskCody Meeting Room Displays on an iPad

      1. Download the AskCody Signage App

      • Go to the App Store on the iPad that you want to show your AskCody Display on, and download the AskCody Signage App.

      2. Sign out of the App Store

      • Open Settings
      • Click on your Apple ID
      • Scroll down and click Sign Out
      • The Apple ID should now be empty

      3. Disable Auto-Lock

      • Open Settings
      • Choose Display & Brightness
      • Choose Auto-lock
      • Click never

      4. Set Brightness (Optional)

      • Open Settings
      • Choose Display & Brightness
      • Set brightness to maximum. Turn off Auto-Brightness

      5. Setup Guided Access (optional)

      Using Guided Access you limit the iPad to only view a single app. This will create a lockdown of the iPad while only showing the AskCody Display, so nobody can access the functions of the iPad unless you have a password. We recommend that you activate Guided Access.  
      • Open Settings
      • Choose Accessibility
      • Click Guided Access
      • Turn on Guided Access
      • Create a password
      • Do not activate Guided Access yet 

      In iOS version 12.1 and above, the iPad screen with guided access enabled will go black after approx. 20 minutes even though the sleep setting is set to never.  See this thread for more information 

      6. Type in the Display License Key

      • Open the AskCody Signage App
      • Type in the Licence Key or scan the QR code. 
      • Press Start

      7. Activate Guided Access (optional)

      • When the AskCody Signage App is running, activate Guided Access by clicking 3 times on the iPad home button. 

      Click the home button 3 times to deactivate Guided Access.

      For activating Guided Access in iOS devices that do not have a home button, please refer to the following article: How to enable guided access on iOS devices with no home button

      Please note that AskCody is only responsible for maintaining the AskCody software and has nothing to do with the actual hardware, setup of hardware, and maintenance of hardware.

      AskCody can only provide basic requirements of approved hardware, which has been tested with the AskCody products according to basic use, but the ultimate decision regarding hardware is completely up to you.