- Help Center
- General Settings
- 1. Preface
- 2. Plan & Prepare for the implementation of AskCody
- 3. Create your organizational account
- 4. Integrate with Microsoft Exchange
- 5. Establish User Management
- 6. Setting up Bookings
- 7. Setting up Displays
- 8. Setting up Services
- 9. Setting up Visitors
- 10. End-user management
- 11. Final Testing
- 12. Deploy to end-users
- 13. End-user Training and Adoption
- 14. Support after go-live
Integrations and Security
Data processing and legal
How do I delete a user?
Learn how to delete a user in the AskCody Management Portal
To delete a user, simply click the Delete button that is visible when editing a user in the AskCody Management Portal.
What should I do if I receive an error saying, "You cannot delete this account because it is in use"?
Often, when a user has been created and used it is connected to other data in the system. In this case, it is not possible to completely delete the user as it would corrupt the connected data.
Therefore, we recommend that you remove the user's access instead by removing all of the user's roles. This way the user will no longer have access to any part of the AskCody system.