Compatibility Requirements
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      3. Compatibility Requirements

      Hardware compatibility guide suitable for AskCody software

      In this article you will find lists of the hardware that have been tested with the AskCody software and working according to basic use. 

      Info

      Please note, that AskCody is only responsible for maintaining the AskCody software and is not liable for the actual hardware, setup of hardware, and maintenance of hardware. Lists with tested and compatible hardware in this article are subject to change, as hardware manufacturers replace and discontinue support of prior hardware models. Discontinued hardware with no continued support from the manufacturers will, over time, move into a state where AskCody is no longer able to support it.

       

      Displays (Meeting Room Displays)

      Compatible Hardware:

      Compatible hardware is a collection of hardware tested by AskCody and confirmed to work with AskCody's Room Display Software. 

      • Glory Star JAR101
      • GloryStar Nebula Glow
      • Philips 10BDL5051T
      • Philips 10BDL4551T
      • Crestron TSS-770
      • Crestron TSW-770
      • Crestron TSS-1070
      • Crestron TSW-1070
      • iPad

      Discontinued Compatible Hardware

      Discontinued Compatible Hardware is a collection of hardware that is tested by AskCody and confirmed to work with AskCody's Room Display Software, but to AskCody's knowledge is no longer possible to acquire.

      • Philips 10BDL4151T/00
      • Philips 10BDL3051T (requires the Philips latest firmware update version 4.05)
      • Crestron TSS-7
      • Crestron TSW-760
      • Crestron TSS-10
      • Crestron TSW-1060

      Incompatible Hardware:

      Incompatible hardware is a collection of hardware that used to work with the AskCody Room Display Software, but is no longer working due to discontinuation and lack of support from the hardware vendor.

      • LG 10SM3TB-B - LG doesn't provide new firmware updates to this model, and certain firmware versions on this device are not fully compatible with AskCody's software anymore

      Dashboards

      Hardware requirements

      • Full HD 1920x1080p screen
      • Possibility to view a URL - either the screen has a built-in browser or via a small PC with browser capabilities connected to the screen.
      • Not smaller than 32"

      Visitors (Visitor check-in kiosk)

      Tested on:

      • Surface Pro 8 (3)
      • Visionline VL-700 Touch PC, (Full HD) (3)
      • Glorystar ULT215 PART#J1900 (3)
      • iPad

      (3) Works with the print visitor label option in the check-in kiosk for Visitors.

      Visitors (Visitor label printer)

      Tested on: 

      • Brother QL700-series & QL800-series
      • Ricoh Zebra LP2824+ series
      • Evolis Tattoo Rewrite Card Printer