Description of the error message "Failed To Fetch", and potential fixes
Domain: AskCody Portal
Type: Data access error
Description: The page with the current URL in which you are seeing the error was not able to obtain the information it needed to display.
Possible solution: This error can often be related to authentications access tokens losing validity and can, in some cases, be fixed by clearing local storage on the browser for the current website, or trying from an incognito window.
Try from an incognito window in your browser
To open an incognito window in your browser, simply click on File --> New Incognito window on your browser. It may also be called a "Private" window, or an "InPrivate" window according to the browser.
With the incognito window open, try accessing the URL where you saw the error message, and evaluate results.
Clear Local Browser Storage for the current page
Another alternative to try and solve this issue is to clear the local browser storage for the current URL:
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Access the URL where you saw the error message
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In there, open developer tools in the browser (typically by pressing F12)
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In there, locate Application
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Then click on Storage
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Then check the Including third-party cookies checkbox
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Click on Clear site data
- Close Development Tools and reload the page
If after trying these steps, the Failed to Fetch issue persists, please contact AskCody support, and describe the issue by including the URL you were trying to access, and the steps you have tried to troubleshoot the issue.