Skip to content
  • There are no suggestions because the search field is empty.

ErrorMailboxNotFound

Description of the error code "ErrorMailboxNotFound"

Domain: Exchange

Code: ErrorMailboxNotFound

Type: Configuration error (You are often able to resolve this type of error.)

Description: The mailbox does not exist. The mailbox address is wrong, or we do not have access to the mailbox.

Possible solution: Check that the mailbox address is correct.

  • Exchange Server (EWS): check that the connecting service account is allowed to access the mailbox.

     

  • Exchange Online (Microsoft Graph): check that the mailbox exists in your tenant and, if your organization restricts AskCody's access, that the mailbox is within the allowed scope. See Limiting AskCody's access in Exchange Online.