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      Import multiple calendars in the AskCody Management Portal

      Learn how to mass-import calendars in the AskCody Management Portal

      In this article, you will find a guide for how to import multiple calendars in the AskCody Management Portal.

      The import of calendars only works for calendars created in Exchange


      Follow the steps below:

      1. Go to Admin Center → Connect → Calendars and choose Import.

        Import button in the calendars table in the AskCody Management Portal

      2. Download the Excel file template.
        (If you experience problems with downloading the template, you can download it here)

        Import calendars page in the AskCody Management Portal

      3. Open the downloaded excel file.
        You might experience that the file is "locked" (Protected view)? Then you need to enable editing the file by clicking on File.

        CSV file for importing calendars in AskCody

      4. Click Enable Editing.

        Enable editing on an Excel document
      5. Now the file is unlocked, and you can start typing in the calendars you wish to import. When done, save the file in the CSV UTF-8 (.csv) format. 

        Save an Excel document in CSV format
      6. Because of the dropdown in the Calendar Type in the Excel file, you might experience this pop-up from Microsoft Excel. Click OK to this pop-up, and it will save your file as CSV. 

        Warning message in Microsoft Excel
      7. Choose the file you just saved with the calendars you wish to import.

        Select template file to import calendars in AskCody
      8. Click Import.

        Import calendars in the AskCody Management Portal


      9. An overview of all the calendars you are trying to import will show. In the list, you can make changes and correct errors before submitting all the calendars to the AskCody Management Portal. Click Actions to see your possibilities. 

        Click Submit when done. 

        Possible errors when importing multiple calendars in AskCody

      When you click Submit your calendars will start to be submitted into the AskCody Management Portal, and if not it might be because there are more errors in the calendars you are trying to submit. Go through the calendars using the option "Go to the next error. Fix the error and try to submit again.