Test & Deployment
The timeline you defined in the planning stage should define the deployment phases and associated schedule. At the first stage, your task is to get your instance of AskCody 'production-ready' by adding and inviting and training end-users to get everybody in your organization onboarded. It's important to communicate early and often, so users know about coming changes. Communication should come from the executive sponsor and focus on both the benefits to the company and what’s in it for the users. Build excitement and set expectations. As the deployment draws nearer, outline the deployment plan, including when users will be trained and how they’ll be supported.